Privacy Policy

StayAt Bedever Bangkok Hotel - last updated 4 September 2026

This policy covers how we handle your information when you contact us through our messaging channels (Facebook Messenger, LINE) and when you enquire about or book a stay.

What we collect

When you message us we receive your public profile name and the content of your messages. When you enquire or book, you may share stay dates, party size, and, to complete a booking, your name, phone number and email address.

How we use it

Only to answer your questions, check availability and rates, arrange your booking and look after you during your stay. Messages may be answered by our automated assistant or by our team; a team member can join any conversation. We do not sell your information or use it for third-party advertising.

Where it lives

Conversation records are stored on our own private systems. Bookings are processed by Cloudbeds, our reservation system, under their own privacy terms. Messaging is delivered by Meta (Facebook Messenger) and LY Corporation (LINE) under their platform terms.

Cookies and analytics

Our website uses Google Analytics and the Meta Pixel to understand how visitors use the site, such as which pages are viewed, so we can improve it. These place cookies in your browser. You can block or delete cookies in your browser settings, and the site still works without them. We do not use this to identify you personally.

Retention and your rights

We keep conversation and booking records only as long as needed for guest service and legal record keeping. You may ask us at any time to see or delete the information we hold about you.

Contact

StayAt Bedever Bangkok Hotel, Sukhumvit Road (beside BTS Phra Khanong), Bangkok, Thailand.
Message us on Facebook (StayAt Bedever Bangkok Hotel) or LINE @stayatbedever, or speak to our front desk.